Frequently Asked Questions
Do you work weekends?
Technicians are not required to start new jobs on weekends, but they are required to pick up animals. Some technicians do choose to work on weekends.
What are the earliest and latest appointments available?
Technicians are required to work from 8-5, but we will work with customers as much as possible to accommodate their schedules.
How quickly will a technician come to pick up trapped animals?
Within 24 hours.
What forms of payment do you accept?
Visa, MasterCard, Checks, and Cash.
Do you accept commercial billings?
Yes.
Do you provide other services?
Yes! We also provide general residential and commercial pest control services. Please see our “Other Services” page for additional services that Rid-A-Critter offers.
Are you insured and licensed?
We are insured and licensed for all of the work that we do.
What areas of Georgia do you cover?
We cover almost all of “Central” and “North” Georgia.
How soon will my job be done?
What is the standard warranty on repairs?Our goal for new jobs is 24-48 hours from the time a customer calls our office.
The standard warranty on residential repairs is 1 year. Longer warranties are available.
Do you offer discounts? (Seniors, military, etc.)
No, but our prices are extremely competitive. Companies that offer discounts often increase the price before the discount to make the customer think they are getting a good deal.
Do you pick up stray dogs or cats?
No, your local animal control can assist you with domestic stray dogs and cats. We do humane trap nuisance feral dogs and cats when needed. These animals are taken to the county animal control office.
Rid-A-Critter
Atlanta: 770-258-8568
Athens: 706-354-4868
Macon: 478-743-9003
Columbus: 706-653-4005